Reference

mahjong228 Privacy Policy for Indonesia

Our Privacy Policy explains how mahjong228 handles the details you provide when opening an account, signing in, checking wallet status or contacting support.

Account dataWallet recordsCookie choicesAccess requests
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CONTACT ROUTES

Ask About Your Privacy Policy Rights

A clear contact route helps you ask what we hold, why we use it or how to correct an account detail. Use the support route shown inside your signed-in account when your request concerns phone verification, wallet status or a payment reference. You can also send a privacy request through our contact email listed on the site. Include the account phone number and request type, but do not send a password, wallet PIN or full banking credentials. We may ask for a safe account check before releasing or changing personal data.

Team online

Account chat

Use the signed-in support chat for a request tied to your account. We can help you locate a phone-verification record, clarify a DANA or QRIS reference, and explain which privacy step is needed before we make a change.

Privacy email

Send a privacy request through the contact email displayed on our site when you need access, correction or deletion details. Add your registered phone number and a short description; keep passwords, wallet PINs and complete bank credentials out of the message.

Payment check

If your request concerns OVO, GoPay, bank transfer or a virtual account, provide the transaction reference and date rather than a screenshot containing unrelated personal data. We use that limited detail to locate the record and reply through your account contact path.

DATA CONTROL

What We Do With Account Data

We keep this policy practical: each data category has a service reason, an access control and a route for your request.

Collection purpose

We collect account details, phone-verification results, device signals and support messages for stated service purposes. A request to open an account creates the basic record needed to sign in, connect your chosen wallet status and respond when access or payment matching needs attention.

Cookies and sessions

Our browser cookies can keep your session and selected page settings available as you move from login to the lobby. You can remove or block cookies in your browser settings, but essential session controls may stop working until those cookies are allowed again.

Account security

Phone verification is used before account access, and we may compare sign-in, device and transaction signals when activity appears unusual. We do not ask you to disclose a wallet PIN or password in support chat, email or a payment-status request.

Payment records

For DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri, BNI, bank transfer or virtual account activity, we keep the reference details needed to match status and resolve a question. We do not use those records as permission to request your private banking credentials.

Retention choices

We retain account, security and transaction records only for the period needed for the stated service purpose, dispute handling, fraud checks or legal duties. A deletion request can be limited when a record must remain available for those reasons, and we explain the result.

Change requests

You can ask us to access or correct personal data through signed-in support or the privacy contact email. We may verify ownership using your registered phone number and a limited account check, then confirm what was changed, what remains and why.

Privacy Policy Questions About mahjong228

These answers cover the privacy searches we hear most often before an account is opened. They explain what you can ask for, which records support a payment check and how our account contact route works. If your situation is not listed, send a focused request through signed-in support or the privacy contact email shown on our site.

It covers account details, phone verification, sign-in and device signals, cookies, support messages and payment references. It explains why we use each category, how we protect access, how long records may remain and how you can request access, correction or deletion where local law permits.

We use your phone number for the account path and phone verification before access. It also helps us identify your account when you ask about a wallet status or privacy request. We do not need your wallet PIN or password to locate that account record.

Yes. We may keep a payment reference, amount status and related account link for DANA, OVO, GoPay and QRIS activity so we can match a request and resolve a status question. We do not request your private wallet password or full banking credentials.

You can request access through signed-in support or the privacy contact email listed on our site. State the registered phone number and the records you want to understand. We may complete an account check first, then provide the data we can lawfully disclose.

Send a correction request through the account chat or privacy email, describing the inaccurate field and the correct value. We may verify ownership before changing it. Payment references and security logs may remain unchanged when they are needed for dispute or legal records.

Retention depends on the purpose of the record. We keep information for account access, security checks, payment matching, dispute handling or legal duties only as long as needed for that purpose. If you request deletion, we explain any record that must remain and why.

Use signed-in support for a request connected with your account, phone verification or wallet status, or use the privacy contact email displayed on the site. Include only the details needed to identify your request, and never send a password, wallet PIN or complete bank credentials.

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